Frequently Asked Questions

1. Can I buy Saree with unstitched blouse?

Yes, you can go for unstitched blouse. You can however select other Custom Tailoring Options if you wish to.

2. Do the shipping charges vary from country to country?

Yes, for some products, they vary from country to country.

3. Can you deliver to any country in the world?

Yes, we deliver to almost all countries in the world.

4. Can I return a salwar kameez or a lehenga thats stitched to my measurements?

Sorry, custom stitched products cannot be returned or exchanged.

5. I bought a saree with blouse stitched, Can I return it or exchange it?

Returns would not be accepted for custom made / stitched clothing, including for sarees where the blouse is stitched, readymade stitched sarees or sarees stitched with custom blouse.

6. Can I pay using my Debit card?

We only accept Paypal. You can register your Debit Card with Paypal and then procede with the payment.

7. How do I know that you have received my payments?

You would receive an email confirmation that we have received your payments.

8. My card is declined, What should I do?

Please recheck if you have given your card details correct. If so, please contact your banks and explain them that you are trying to purchase from an online store. Your banks might block your cards for security issues.

9. Can I pay using 2 different cards for one order?

Its not possible to pay using 2 cards for one order.

10. What is billing address?

The address where you receive your card statements is called billing address.

11. What is shipping address?

The address where you would like to deliver the goods is called the shipping address

12. Can billing address and shipping address be different?

Yes, you can give a different shipping address.

13. I dont have the phone number of the receiver, Can I still order?

Its very important to give the telephone number of the receiver. It is not possible to order without the telephone number of the receiver.

14. How long does it take for Bridal Lenghas and Jewellery orders?

Bridal Designs: 10 to 12 Weeks (Working Days)

Jewellery: 10 to 12 Weeks (Working Days)

Other items: Will be shipped staright away if in stock e.g. Shoes, Printed Sarees, Jewellery Dolls etc.